FAQ/General

Plans & Pricing

• Non-profit discounts
• What is included in the Free Plan?
• Do you offer non-profit discounts?

Account

• How do I reset my password?
• How do I add a user to my account? Admin User vs. Editor User

Legal

• What are your Terms of Service?
• What is your Privacy Policy and Terms of Service?
• Who owns the source code for the Creator CMS®?

CMS

• What is the Locatify Creator CMS®?
• Do I need to know any computer programming or how to write code?
• Does the Locatify Creator CMS® work with all browsers?
• Does the Locatify Creator CMS® support Augmented Reality (AR)?

Payment & Billing

• How to cancel my subscription
• What is your Refund Policy?
• What payment methods do you accept?

FAQ

• Welcome to the Locatify Help Center
• How to Import or Export Points Location Coordinates, Radius, and Localized Text
• Why can’t I see where the player's live location?
• Are there any guidelines for optimal photo dimensions to upload in the Locatify Builder?
• Help for Content Creation
• Testing a Game without Creating One

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