General

Plans & Pricing

• Non-profit discounts
• What is included in the Free Plan?
• Do you offer non-profit discounts?

Account

• How do I reset my password?
• How do I add a user to my account?

Legal

• What are your Terms of Service?
• What is your Privacy Policy and Terms of Service?
• Who owns the source code for the Creator CMS®?

CMS

• What is the Locatify Creator CMS®?
• Do I need to know any computer programming or how to write code?
• Does the Locatify Creator CMS® work with all browsers?
• Does the Locatify Creator CMS® support Augmented Reality (AR)?

Payment & Billing

• What is your Refund Policy?
• What payment methods do you accept?

FAQ

• Why is my content not showing, saving, disappearing, or displaying blank pages?
• My phone is not sending the data into the location system.
• What is the question bank?
• What happens to my game once it’s finished?
• Do mobile devices require a SIM card in order for treasure hunt games and tours to work?
• Does the GPS drain the battery more quickly?

See all 14 articles